John Sicat
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Technology

Enterprise Technology & Capabilities

Technology platforms, industry and compliance knowledge, and business capabilities, presented as distinct categories rather than one merged skills list.

Technology

ERP & Student Systems

  • Ellucian Banner Accounts Receivable
  • Banner Student
  • Banner Finance integrations
  • Banner Financial Aid integrations
  • Workday Student Financials
  • Workday Recruiting & Admissions

Payment Systems

  • TouchNet U.Commerce
  • TouchNet Marketplace
  • TouchNet uPay
  • TouchNet uStore
  • Payment Client
  • Payment Gateway
  • Payment Plans
  • eRefund
  • eDeposit
  • SecurePrint
  • Banking integrations
  • Payment-system integrations

Reporting & Data

  • Argos
  • WebFOCUS
  • SQL
  • Microsoft Access
  • Microsoft Excel
  • Dashboards
  • Data reconciliation
  • Financial reporting

Automation & Workflow

  • Automic Application Manager
  • Smartsheet
  • SharePoint
  • Microsoft Visio
  • Lucidchart

Connected Systems & Integrations

  • StarRez
  • Adirondack Housing
  • ECSI Recovery Select
  • ConServe
  • United Healthcare integrations

Web & Content

  • Drupal
  • WordPress
  • HTML / CSS
  • Adobe Acrobat
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Lightroom

Industry & Compliance

Industry & Compliance

  • FERPA
  • TILA
  • GAAP
  • PCI DSS
  • Higher education financial operations
  • Student financial services
  • Payment compliance

Business Capabilities

Business Capabilities

  • ERP implementation
  • Systems integration
  • Business-process analysis
  • Business-process improvement
  • Digital transformation
  • Technology consulting
  • Vendor coordination
  • Cross-functional collaboration
  • Training
  • Documentation
  • Knowledge transfer
  • Technical writing
  • Editorial development
  • Project leadership

Applied Generative AI

Applied and agentic use of generative AI across research, analysis, documentation, requirements development, coding, workflow development, and structured problem solving — including custom GPT creation, agentic coding workflows, and AI-assisted software development, using ChatGPT/Custom GPTs/Codex, Claude/Claude Code/Cowork, and Gemini/Spark.

OpenAI: ChatGPT, Custom GPTs, Codex

Anthropic: Claude, Claude Code, Cowork

Google: Gemini, Spark

  • advanced prompting
  • prompt refinement
  • custom GPT creation/configuration
  • AI-assisted research
  • analysis
  • documentation
  • content development
  • structured planning
  • requirements/specification development
  • cross-platform model/output evaluation
  • iterative review and refinement
  • agentic coding workflows
  • AI-assisted software development
  • agentic task/workflow execution
  • productivity enhancement and workflow development